We only source merchandise from socially responsible businesses with ethical manufacturing practices. Our branded products are manufactured in the United States & EU. 

Depending on your location we ship our products from one of three international warehouses, we have a warehouse in EU, Australia and the United States.

Our fulfillment partner fulfills orders within 1-3 business day (Mon-Fri), a timeline which does not include Weekends or Holidays. Once the order is fulfilled you will receive a tracking number to your email which you can use on our website. Please remember that the delivery of your order is the responsibility of the shipping carrier (USPS, Fedex, DHL). Your product will arrive within 7-15 days.

You can view our complete refund policy here. In short, we do offer refunds & returns but only for unopened packages or products that were defective upon arrival.

Absolutely, please contact us through the contact form to promptly receive a reply regarding your order, our time works 7 days a week for your satisfaction.

Merchandise that is unworn and in the original packaging can be returned within 30 days with the packing slip included with the product.

The retro mini was 800 pre-downloaded games on it with a capacity of 15,000+ games which can be additional downloaded to the retro mini and further questions please refer to the contact us and we would be happy to help!